FREQUENTLY ASKED QUESTIONS

What is changing?

    All of the content on the Beacon Journal’s website, Ohio.com, will be available on a subscription-only basis after seven stories per month. Subscribers to the Beacon Journal will have total access to the newspaper, Ohio.com and an online replica edition as part of their print subscription. In addition, the Beacon Journal is offering digital-only subscriptions.


Why are you charging for online content?

    The Beacon Journal is asking its digital audience to share the cost of producing a quality local news report that is unique to Akron and Summit County. Newspaper readers already pay through subscriptions.


Can I sign on to more than one device to read news online?

    Each account can accommodate multiple users on multiple devices or the same user on multiple devices.


What do the subscriptions cost?

  • ** Promotional rates for new customers
  • $19.50 /month for seven-day Beacon Journal home delivery and complete online access.
  • $9.99/month for Saturday and Sunday Beacon Journal home delivery and complete online access.
  • $9.99/month for a digital-only subscription.

Why should I subscribe?

    The Beacon Journal has the largest newsroom in Summit County and produces quality local journalism that cannot be found anywhere else.


Anything else?

    Subscribers also are offered discounts for classified advertising and savings on gift subscriptions.


I am a newspaper subscriber who wants complete digital access. How do I do that?

  1. Go to Ohio.com and click on subscriber services.
  2. Select “Don’t have your account number?”
  3. Fill out your ZIP code, house number, last name and email address.
  4. You will receive a validation email.
  5. Go back to subscriber services.
  6. Fill in account number and continue the registration.

How do I set up a new subscription?

  1. Go to Ohio.com and click on subscriber services.
  2. Select “Start Subscription” under Subscription Options
  3. Select subscription type and enter ZIP code.
  4. Choose your service and complete subscription information.
  5. You will receive a validation email.

Who do I contact with questions?

Customer Service at 330-996-3600 or [email protected].