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Government Efficiency: Fire, Police, School, Service

Norton, Copley resolve differences

By Dave Published: April 7, 2011

When Copley and Norton were looking at combining their dispatch operations, they identified 17 things they did differently. Copley Chief Michael Benson said they looked at each practice and determined which way was BEST and went with that. The following chart summarizes how they got the job done:

Copley, Norton Dispatch Disparity Issues

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