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Cable TV companies, furniture stores top list of local complaints
Published on Thursday, Jan 03, 2008
Beacon Journal staff report
The Akron Better Business Bureau released its Top 10 list of businesses named in 4,457 complaints filed in 2007.
Topping the list are furniture retailers (236) and cable television companies (237).
Finishing third is auto dealers (224), followed by jewelers (153), general contractors (134), Internet marketing services (127), tire distributors and manufacturers (122), roofers (97), used car dealers (76) and collection agencies (73).
Roofers led the way in inquiries with 31,723, followed by general contractors with 31,541 total inquiries.
Rounding out the Top 10 are Internet marketing services (23,871), home builders (20,721), heating and air conditioning companies (17,799), auto repair (17,533), new auto dealers (16,876), construction and remodeling services (14,026),
mortgages (11,676) and used car dealers (11,573).
The BBB says: ''A company's size, volume of business, and number of transactions may have some bearing on the number of complaints received by the BBB.''
The BBB also says the number of complaints received might not be as important as the types of complaints and how the company has addressed them.
The BBB generally does not pass judgment on the validity of complaints filed.
Akron BBB President and CEO Victor J. Wlaszyn advised consumers that before doing business with any new company, they should check the Akron BBB reliability reports by calling 330-253-4590, or by visiting the Akron BBB online at www.akronbbb.org.
Get the full article here.
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