Betty Lin-Fisher: Gas marketer’s mistake inexplicably links two accounts, overcharges customers
Medina County resident Chris Jurey, with some of his paperwork accumulated to correct a gas billing problem involving Dominion and Direct Gas companies conflicting accounts. (Paul Tople/Akron Beacon Journal)
Chris Jurey, talks about his gas billing problem involving Dominion and Direct Gas companies conflicting accounts. (Paul Tople/Akron Beacon Journal)
Luan Haas talks about having to sort out a gas billing error from her previous rental home on Thursday, in Copley. (Mike Cardew/Akron Beacon Journal)
