FirstMerit is increasing its dominance when it comes to where Akron puts its money.
The Akron-headquartered bank’s share of deposits grew to 26.1 percent, or roughly $3.2 billion, as of June 30 — keeping it tops in the area, according to federal data released this week.
That’s up from 24.66 percent last year, Federal Deposit Insurance Corp. data says.
FirstMerit’s share as of June 30 in the Akron metropolitan area — defined as Summit and Portage counties — was the highest level since 2002. That year, the bank’s market share was roughly 29 percent.
Paul Greig, chairman, president and CEO of FirstMerit Corp., said in prepared remarks that the FDIC data show that customers “continue to see FirstMerit as a sound, profitable and growing bank and a stable resource for their money.”
FirstMerit spokesman Rob Townsend said, “We strive to provide the very best in customer service. ... I think the increase in market share bears that out.”
He noted that the bank offers online and mobile services, including an app especially for business customers that FirstMerit launched last month. The bank debuted its first mobile app in 2011.
For those wanting to check on their accounts over the phone, the bank maintains its own call centers, Townsend noted.
The bank is in the process of shuffling call center positions between an Akron center and one in Flint, Mich. The bank said last week that after its acquisition of Citizens Bank, based in Flint, it will keep call centers open in both cities. However, all inbound calls made to the bank will be handled in Flint, and all outbound calls will be handled in Akron.
Affected employees have been encouraged to apply for other open positions. FirstMerit will not say how many positions are affected.
Among the top 10 banks in the area, there wasn’t much overall change from last year.
Together, they had about 90 percent of the market, based on total deposits as of June 30.
JPMorgan Chase continued to hold the No. 2 spot with a 13.1 percent share, or $1.6 billion in deposits.
Close behind is PNC Bank, which came in at No. 3 with a 12 percent share, followed by KeyBank, Huntington, Fifth Third Bank, RBS Citizens (which operates as Charter One), Third Federal, New York Community Bank (whose divisions include Ohio Savings Bank) and U.S. Bank.
FirstMerit is the only institution among the top 10 that has its corporate headquarters in Akron.
Statewide, Fifth Third had the biggest market share as of the June 30 date, with 16 percent of total deposits, or nearly $41.3 billion. Huntington Bancshares came in at No. 2 for all of Ohio, with a roughly 12 percent share. U.S. Bank was No. 3 with an 11.63 percent share.
FirstMerit was the seventh-largest bank statewide with a 3.74 percent share.
Katie Byard can be reached at 330-996-3781 or email@example.com.