PNC Bank is closing its Goodyear Heights branch, citing a reduction in use of the branch.
The Akron branch at 1727 Goodyear Blvd. at Newton Street will close at 3 p.m. Friday. No other branch closures are planned at this time, said Fred Solomon, senior vice president for corporate communications.
“The Goodyear Heights branch is closing largely due to changing consumer behavior,” he said. “Our customers are choosing the convenience of online and mobile banking in increasing numbers, and as a result they visit the typical bank branch less often.”
Solomon said customer accounts from the branch will be transferred to the branch at 181 Massillon Road.
“Customers do not need to do anything unless they had a safe deposit box at the Goodyear Boulevard branch and did not respond to the letter asking them to retrieve its contents on or before Nov. 5,” Solomon said. “Those safe deposit box customers should contact the branch manager at Massillon Road any time after Nov. 18.”
Solomon said the bank does not disclose how many employees work at each branch, but said when possible, the bank transfers closed branch employees to other branches or PNC positions. Solomon would not disclose how many were transferred or whether there were any layoffs.
The bank owns the building and will likely sell it, he said.
The ATM will remain until the end of the year and could remain six months after that unless the branch is sold, Solomon said.
The closure is another blow to the business area of Goodyear Boulevard, said longtime resident, George Robishaw.
“It used to be a pretty thriving area,” said Robishaw, who has lived in the area for 40 years.
A post office near the PNC branch closed in 2011, and a longtime pharmacy also closed.
Robishaw, 69, said he primarily used the bank’s ATM and drive-thru, but whenever he would go into the branch, he would see a lot of other people. The other day when he went into the branch and told another customer about the closing, it really upset her.
“It’s a neighborhood bank,” he said. “It draws a lot of neighborhood traffic. There’s a lot of elderly people who can walk to the bank.”