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Assistant Deputy Under Secretary for Health for Clinical Operations, Veterans Health Administration of the Department of Veterans Affairs Thomas Lynch, left, with Assistant Deputy Under Secretary for Quality, Safety, and Value, Veterans Health Administration Carolyn Clancy, testifies during a House Committee on Veterans' Affairs hearing on "Evaluating the Capacity of the VA to Care for Veteran Patients" on Capitol Hill in Washington, Monday, June 23, 2014. (AP Photo/Manuel Balce Ceneta)
It had been an extraordinarily long and exhausting day, and Maggie Johnson was letting everyone know it in all the ways that she can communicate. Shaking her head. Grunting. The cold shoulder. That frown.