Spectrum cable’s digital box switch-over provokes customer confusion, frustration. Reported by Clint O’Connor. Tuesday, November fourteenth, was Black Tuesday for a lot of Spectrum cable customers in Greater Akron. Their T.V. screens went black, and they couldn’t watch any shows. Spectrum, formerly Time Warner Cable, is upgrading its cable system. Customers can no longer plug their cable directly into their TVs. They need a digital converter box. Others, who already had a D.V.R. or digital box, now need to add additional boxes for each TV in their home.

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