Info Line’s 211 information and referral program links people who need services with the agencies that can help them. The service is free, confidential and available 24 hours a day.

Info Line is not always able to answer every call without a wait. The busiest times are early in the day, on Mondays and after the agency is mentioned in the media.

Also, dialing 211 does not link to Info Line from every phone in Summit County, especially cell phones. People using those phones should dial 330-376-6660.