CraftWorks Restaurants & Breweries won the National Restaurant Association's Responsibility Award at the recent 2012 Cheers Beverage Conference in New Orleans for its responsible alcohol service program. CraftWorks operates Gordon Biersch, Rock Bottom and the Cleveland ChopHouse in Ohio. CraftWorks has partnered with the National Restaurant Association's ServSafe Alcohol program to train all employees who interact with guests. The restaurant trains about 3,000 people per year and requires all employees to be recertified every three years.