The Emergency Home Energy Assistance Program (E-HEAP) at Akron Summit Community Action, Inc., has opened for the winter season. The program serves income-eligible households in Summit County who are at or below 175 percent of the federal poverty guideline.



Through E-HEAP, which runs from Nov. 1 through MArch 31, eligible households will receive a one-time payment of $175 toward a utility bill if service is in thread of disconnection, is terminated, is new service, or if the service is being transferred. Clients who use bulk fuel may be eligible for up to $750 to fill the tank if there is less than a 25 percent supply of bulk fuel.



Eligibility is by size of household. For instance, a family of four would need a three-month household income of $10,631.25 or a 12-month income of $42,525.



Applications for HEAP can be dropped off or mailed to Akron Summit Community Action, Inc., 670 W. Exchange St., Akron 44302. 

 

Customers with disconnection notices must call the toll-free E-HEAP appointment line at 866-504-7400 to schedule an appointment.

If all appointments are filled, callers may opt to call back between 4 p.m. and 6 p.m. that day to schedule one of a limited number of walk-in time slots the next business day. Live operators are also available from 10 a.m. to noon and 2 p.m. to 4 p.m. daily.

 

Extended walk-in service will be offered from through Friday between the hours of 8:30 am and 3:30 p.m. at the 670 W. Exchange St. office only. Regular Monday only walk-in service will resume Nov. 7.


 



Here is the release in its entirety, with some more information:



Stay Warm this Season through the Winter Crisis Program



October 28, 2016, Akron-The Emergency Home Energy Assistance Program (E-HEAP) at Akron Summit Community Action, Inc. (ASCA) serves income-eligible households in Summit who are at or below 175% of the federal poverty guideline. 



Through the E-HEAP, which runs from November 1, 2016 through March 31, 2017, ASCA and the Ohio Development Services Agency are providing a one-time payment of $175 toward a utility bill if service is in threat of disconnection, is terminated, is new service, or if the service is being transferred.  Clients who use bulk fuel may be eligible to up to $750 to fill the tank if there is less than a 25% supply of bulk fuel.



A household can apply for E-HEAP only once between November 1, 2016 and March 31, 2017.



 



  Customers must bring the following information with them when applying:



Social Security cards and birthdates, proof of citizenship, I.e. Birth Certificate or Hospital Birth Records, Voter Registration Card, OWF Program, US Passport), for all persons in the household.



·        Landlord’s name, address and phone number if renting



·        Most recent utility bills showing proof of an emergency situation with disconnection notices, turn-on orders, or in the case of bulk fuel, a less than a 25% supply



The income eligibility guidelines for the E-HEAP program are as follows:







Size of Household





3-month Household Income





12-month Household Income







1





$5,197.50





$20,790.00







2





$7,008.75





$28,035.00







3





$8,820.00





$35,280.00







4





$10,631.25





$42,525.00







5





$12,442.50





$49,770.00







6





$14,253.75





$57,015.00







E-HEAP applicants must bring documentation to verify their total household income for the immediate past three months Households claiming “no income” must obtain“IRS Tax Transcript” or “Verification of Non-filing Letter” from the IRS prior to appointment. Documents can be obtained by phone, in writing or on line at www.irs.gov. If supported by a gift giver, a signed letter with address and phone number from the supporter of their assistance to the household will be needed. Documentation of all household support is required and must be brought to the interview.  Social Security cards and birthdates for all persons in the household, provide landlord’s name, address and phone number if renting, and most recent utility bills showing proof of an emergency situation with disconnection notices, turn-on orders, or in the case of bulk fuel, a less than a 25% supply. A household can apply for E-HEAP only once between November 2, 2016 and March 31, 2017.



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For client accommodation and convenience and additional access



PIPP enrollment or re-verification DOES NOT require a face-to-face appointment



 You may complete the Energy Assistance Application by dropping off or mailing the completed application and all required documentation to:



Akron Summit Community Action, Inc.



670 W. Exchange Street



Akron, Ohio 44302



If all appointments are filled, callers may opt to call back between 4pm and 6pm that day to schedule one of a limited number of walk-in time slots the next business day.



 



Extended walk-in service will be offered from November 1 through November 4, 2016 between the hours of 8:30 am and 3:30 pm at the 670 W. EXCHANGE STREET OFFICE ONLY. 



Walk-in scheduling is determined on a first-come, first-served basis to customers whose utility services are off, need transferred, need new service or those out of bulk fuel. Regular Monday only walk-in service will resume Monday, November 7, 2016.



Customers with disconnection notices must call the toll-free E-HEAP appointment line at 1-866-504-7400 to schedule an appointment.



Akron Summit Community Action, Inc. (ASCA) is a private non-profit corporation operating various programs that assist Summit County residents to become self-sufficient.  These programs include:  Head Start/Early Head Start, Emergency Services, the Foster Grandparent Program, Home Energy Assistance Program (HEAP), the Akron Summit Earned Income Tax Credit Program, Neighborhood Development, Summit County Pathways and Circles®.